Terms & Conditions

Terms and conditions

Gisela Romanach, UKCMM Accredited Practitioner of Mindfulness Meditation with Mindfulness Now Programme.

1. Introduction

1.1. In these Terms and Conditions, “we”, “us” and “our” refer to Calm Mindfulness Meditations.

1.2 Calm Mindfulness Meditations, as a provider of mindfulness sessions and coaching, are committed to the highest possible standards of service. As such, we develop and maintain our own personal mindfulness practice as well as attending supervision, mindfulness retreats and CPD during the year.

2. Confidentiality

2.1 Calm Mindfulness Meditations take the confidentiality of those who come to our sessions and those who work for us very seriously. From time to time, participants may share sensitive personal information during a group session or one-to-one session. The Practitioner and staff members are under an obligation to keep any participant information shared prior to, during and after the events completely confidential.

2.2 However, under exceptional circumstances we might be required to share such information with medical doctors, social workers or within a court of law, if so required for the purposes of legal evidence. Such exceptional circumstances would include where the client has revealed to us evidence of a serious crime having been committed, especially a crime against a child, or where there may be evidence that the client could be in serious danger of committing harm to themselves or to others.

2.3 During course groups, we expect all participants to respect each other’s confidentiality and treat any information shared as confidential. Should come to our attention that information gained in this way about another participant has been shared inappropriately or outside the group, this would be treated extremely seriously and may result in the participant involved being asked to leave the course.

2.4 In certain circumstances, session recordings might be necessary when working one- to-one with participants. The recordings will only include the guided meditation used and not the discussion with the participant.

3. Attendance and conduct

3.1 We reserve the right to refuse admission to any person who we consider to be unsuitable for admission to the session.

3.2 We reserve the right to ask participants to leave a session if their behaviour is deemed inappropriate or is impacting negatively on the experience of other participants. The full fee may not be returned in such cases.

3.3 We also ask participants who want to leave any of our sessions unexpectedly to inform the leader beforehand.

3.4 Please ensure you arrive on time for your online or in-person session. We welcome early arrival of 15 minutes early for either online or/and in-person sessions.

4. Medical conditions

4.1 Mindfulness can be regarded as a very safe practice and there are hardly any occasions where it would be harmful for someone to undertake either informal mindfulness or formal mindfulness meditation

4.2 However, in certain circumstances, the practice of mindfulness is contraindicated. These occasions could be when a participant has a serious mental illness of a psychotic nature. Since we are not able to diagnose this ourselves, we are reliant on the information provided by our participant, in our intake questionnaire and in relation to the confidentiality statement which follows. An exception to the above may be where we have a psychiatrist referral.

4.3 Another contraindication is when a participant suffers from epileptic seizures, that may be triggered by relaxation. We will still be working with the participant with epilepsy if we have either, their own, or preferably their doctor’s written permission to do so. In that case, we will need to be told in advance how to make seizure safe and whether first aid is on-hand.

4.4 Asthmatic episodes may also be triggered by a focus on breathing and the advice here is preferably to work one-to one with participants with this condition. In this case, the participant should let us know in advance whether they have a charged inhaler.

4.5 Any activity we engage in mindfulness is of a gentle nature. However, we still ask participants to let us know if they have any physical issues that impede them to do gentle exercises or to undertake gentle movement, including stretching. If in any doubt, our participants must check with their GPs to find out whether such physical activity is alright for them. We advise our participants to move, or stretch, only to the extent that is completely comfortable for them and to stop immediately if they are feeling any discomfort.

5. Booking Payment and Cancellation policies for live events

5.1 The practitioner will endeavour to ensure that sessions are conducted, as much as possible, at agreed dates and times. We will endeavour to attend as agreed and to provide reasonable notice (24 hours, if possible) in the event of being unable to attend.

5.2 The full amount payable is to be made at the time of booking a session to reserve a place.

5.3 A booking can be cancelled no later than 24 hours in advance of a session in which case 50% of the full payment will be refunded.

5.4 Any cancellation less than 24 hours in advance of a session will result in no refund being given.

5.5 No refund will be given for a ‘no-show’ or non-arrival on the day of a session.

6. Mobile phone and preparation for online sessions

6.1 To ensure our sessions have the best experience for the participants, we request mobile and other devises to be muted or switched off at the time of the sessions.

6.2 We recommend finding a comfortable, cosy space or room to attend the sessions online to enhance your experience during the session.

6.3 We also suggest wearing comfortable, lose clothes during the sessions.

7. Consent to recording of live online sessions

7.1 By participating in the live online sessions, you acknowledge and agree that the session will be recorded. The purpose of this recording is to allow you and other participants to access the content at a later time, either for review or in the event you are unable to attend the live session.

7.2 The recording will focus primarily on the instructor and will not intentionally capture the video or audio of participants. However, by joining the session, you consent to your likeness or voice being incidentally captured should you appear on screen or speak during the session.

7.3 Access to the recording will be limited to registered participants of the session. The recording will not be used for any other purpose without explicit, additional consent from all individuals present in the recording.

8.Digital Content Delivery & Waiver of Cancellation Rights

By purchasing our pre-recorded mindfulness sessions, you expressly request that the digital content be supplied to you immediately. You acknowledge and agree that once access to the digital content (streaming or download) has begun, your 14-day statutory right to cancel this contract under the Consumer Contracts Regulations is lost, and no refunds will be issued.

9.Medical & Psychological Disclaimer Expansion

Our pre-recorded sessions are self-paced, automated resources and do not include live monitoring, clinical supervision, or individual assessment. Some mindfulness practices can bring up intense emotions or psychological distress. If you experience distress, you must stop the recording immediately and consult a healthcare professional. You acknowledge that you are participating entirely at your own risk.

10.Intellectual Property & Anti-Piracy (For Recorded Sessions)

Upon purchase, Calm Mindfulness Meditations grants you a personal, non-exclusive, non-transferable, revocable licence to access and view the recorded sessions for your own private, non-commercial use. You strictly agree not to copy, record, download (unless expressly permitted), distribute, share login credentials, or broadcast any portion of the content to third parties. Any breach will result in immediate termination of access without refund, and potential legal action for copyright infringement.

11.Disclaimer & Dynamic Live Pricing

For live sessions, we are not responsible for disruptions caused by your internet connection or technical equipment. For recorded sessions, we strive for 100% website uptime but do not guarantee uninterrupted access to the hosting platform. We reserve the right to modify, update, or discontinue specific recorded sessions at any time, or to alter pricing structures between live and pre-recorded formats.

12. Complaints

If you have any cause for complaint or any feedback during the session, we would like to hear from you, so that we can address the issue and improve our standards, wherever possible. We will take any complaints seriously and aim to respond promptly, fairly and effectively.

13. Guarantee of effectiveness

No guarantee of the effectiveness of mindfulness is given or implied and by continuing, you agree to receive sessions at Calm Mindfulness Meditations.

Website disclaimer

14. Introduction

14.1 This disclaimer shall govern your use of our website.

14.2 By using our website, you accept this disclaimer in full; accordingly, if you disagree with this disclaimer or any part of this disclaimer, you must not use our website.

15. Credit

15.1 This document was created using a template from Docular

(https://seqlegal.com/free-legal-documents/website-disclaimer).

16. Copyright notice

16.2 Subject to the express provisions of this disclaimer:

Calm Mindfulness Meditations own and control all the copyright and other intellectual property rights in our website and the material on our website; and

all the copyright and other intellectual property rights in our website and the material on our website are reserved.

17. Permission to use website

17.1 You may:

view pages from our website in a web browser;

download pages from our website for caching in a web browser; and

print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive,

subject to the other provisions of this disclaimer.

17.2 Except as expressly permitted by Section 4.1 or the other provisions of this disclaimer, you must not download any material from our website or save any such material to your computer.

17.3 You may only use our website for your own personal and business purposes; you must not use our website for any other purposes.

17.4 Unless you own or control the relevant rights in the material, you must not:

republish material from our website (including republication on another website);

sell, rent or sub-license material from our website;

show any material from our website in public;

exploit material from our website for a commercial purpose; or

redistribute material from our website.

17.5 We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

18. Misuse of website

18.1 You must not:

use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;

use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

hack or otherwise tamper with our website;

probe, scan or test the vulnerability of our website without our permission;

circumvent any authentication or security systems or processes on or relating to our website;

use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);

decrypt or decipher any communications sent by or to our website without our permission;

conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

[access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

use our website except by means of our public interfaces;

violate the directives set out in the robots.txt file for our website;

use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or

do anything that interferes with the normal use of our website.

18.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

18.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

19. Limited warranties

19.1 We do not warrant or represent:

the completeness or accuracy of the information published on our website;

that the material on the website is up to date;

that the website will operate without fault; or

that the website or any service on the website will remain available.

19.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

19.3 To the maximum extent permitted by applicable law and subject to Section 7.1, we exclude all representations and warranties relating to the subject matter of this disclaimer, our website and the use of our website.

20. Limitations and exclusions of liability

20.1 Nothing in this disclaimer will:

limit or exclude any liability for death or personal injury resulting from negligence;

limit or exclude any liability for fraud or fraudulent misrepresentation;

limit any liabilities in any way that is not permitted under applicable law; or

exclude any liabilities that may not be excluded under applicable law.

20.2 The limitations and exclusions of liability set out in this Section 7 and elsewhere in this disclaimer:

are subject to Section 7.1; and

govern all liabilities arising under this disclaimer or relating to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in this disclaimer.

20.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

20.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

20.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use,

production, anticipated savings, business, contracts, commercial opportunities or goodwill.

20.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

20.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

21. Variation

21.1 We may revise this disclaimer from time to time.

21.2 The revised disclaimer shall apply to the use of our website from the time of publication of the revised disclaimer on the website.

22. Severability

22.1 If a provision of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

22.2 If any unlawful and/or unenforceable provision of this disclaimer would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

23. Law and jurisdiction

23.1 This disclaimer shall be governed by and construed in accordance with English law.

23.2 Any disputes relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts of England.

24. Legal Disclaimer, Commercial Notice, and Fair Dealing Policy

The information, media, and third-party research provided on this website by Calm Mindfulness Meditations are for educational, informational, and mindfulness-inspiration purposes only.

25. Commercial Separation Notice

Calm Mindfulness Meditations sells commercial mindfulness programmes, courses, and digital products. The third-party scientific research, external speeches, and embedded media (such as YouTube videos) featured on this website are provided entirely as free informational resources for public awareness. The scientists, researchers, and creators featured on this website do not endorse, sponsor, or have any financial or commercial affiliation with Calm Mindfulness Meditations or the paid programmes sold herein. Their inclusion is strictly for general educational reference.

26.Third-Party Content and Embedded Media

26.1 YouTube Embedding: Videos embedded on this site are hosted directly via YouTube's standard embedding features, in compliance with YouTube’s Terms of Service. We do not host, download, or claim ownership of these videos. All intellectual property, copyrights, and advertising revenues belong entirely to the original creators. If you are a creator and wish to disable embedding on external sites, you can do so through your YouTube Studio settings, or contact us directly for immediate removal.

26.2 Research and External Links: We reference external scientific studies and abstracts to highlight the general benefits of mindfulness. All trademarks, copyrights, and intellectual property rights for these materials remain the property of their respective authors or academic publishers. We do not sell or charge users to access these research materials.

27.Copyright and Fair Dealing Notice (UK)

Material is shared on this website in good faith for the purposes of review, criticism, and private study under the "Fair Dealing" exceptions of the UK Copyright, Designs and Patents Act 1988. If you are a copyright owner and believe that any content embedded or referenced on this site infringes upon your rights, please contact us immediately at info@mindfulgisela.com, and the material will be removed or updated promptly.Not Medical or Professional Advice.

28.Not Medical or Professional Advice

The scientific research, media, and paid mindfulness programmes shared on this website do not constitute medical, psychological, or professional healthcare advice, diagnosis, or treatment. Mindfulness practices are not a substitute for professional medical care or clinical therapy. If you are experiencing severe stress, anxiety, depression, or any mental health condition, you must seek the advice of your GP, the NHS, or another qualified healthcare provider. Do not disregard professional medical advice because of something you have read or practiced on this website.

29.Limitation of Liability

While we strive to share accurate information, Calm Mindfulness Meditations makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the third-party research or videos featured on this website. To the maximum extent permitted by English law, Calm Mindfulness Meditation and its directors will not be liable for any loss, injury, damage, or legal claims arising out of, or in connection with, the use of this website, the reliance on third-party content, or participation in our paid mindfulness programmes.

30. Our details

30.1 This website is owned and operated by Calm Mindfulness Meditations.

30.2 Our principal place of business is at Endowood Rd, S7 2LY, Sheffield, UK.

30.3 You can contact us:

Using our website contact form;

By telephone, on the contact number published on our website; or

By email, using the email address published on our website.

Updated: 15.09.2026

Contact Info:

Email: info@mindfulgisela.com

Tel.: +44 7438 498581